In order to submit complaints, you must identify yourself and submit a statement to the Estonian branch of SB draudimas by e-mail at [email protected] or Keemia Str. 4, 10616 Tallinn, Estonia.

Regarding any claims arising from the insurance contract, the clients can either take the matter to court or to the insurance conciliation body at the Estonian Insurance Association (Mustamäe tee 46, 10621 Tallinn, phone +372 667 1800, [email protected], www.eksl.ee).

The insurer’s activity is supervised by the Estonian Financial Supervision and Resolution Authority (Sakala 4, Tallinn).